Please call (714) 255-0246 or email us if you have any problems.
We're happy to help and will respond as soon as possible!
|
| STEP 1: Place your Creative Cakery order |
|
Find the cake design you would like to purchase. (Cookie and Bar Platters are available for California delivery only.)
Choose Size, Flavor, and add your Personalized Message.
Click "Add to Cart" to go to our online Shopping Cart. On this page you can view shipping costs, remove items, or cancel the order.
|
|
Choose your shipping option |
|
On the form, indicate state and zip code for where the cake will ship to. Click the "UPDATE CART" button.
Now the cart will calculate Standard Shipping (FedEx 2nd Day). You can also choose Next Day (FedEx Overnight) by choosing that option and clicking the "UPDATE CART" button.
STANDARD: Our standard shipping is FedEx 2nd Day. Shipping cost is determined by zip code. Orders received by Noon (PST) Monday through Friday will be sent that same day if possible and will arrive at their destination in 2 Business Days. Some restrictions apply! Cookie and Bar Platters are available for California delivery only. No Saturday or Sunday deliveries. Call us for more information.
NEXT DAY: Our expedited shipping is FedEx Overnight. Shipping cost is determined by zip code. Orders received by Noon (PST) Monday through Friday will be sent that same day if possible and will arrive at their destination the Next Day. Some restrictions apply! Cookie and Bar Platters are available for California delivery only. No Sunday deliveries. Saturday delivery for California may be possible at an additional cost. Call us for more information.
All orders will be processed and shipped ONLY during regular Monday-Saturday store hours. We are open M-F 9am-6pm, Saturday 9am-4pm. All times are PST. We are closed on standard U.S. holidays. If your ORDER AND PAYMENT is received by us BEFORE 12:00 pm noon PST (Pacific Standard Time) during store hours, your order will go out the same business day. If your ORDER AND PAYMENT is received AFTER 12:00 pm noon PST during store hours, your order will be shipped the next business day. Please take this into account when figuring your shipping timeline.
Click the "Check Out" button.
|
|
Recipient Shipping Information |
|
Fill in the recipient's shipping address. Add your email address (so we can contact you if any questions arise).
Click the "Confirm and Pay for this Order" button.
|
| STEP 2: Pay for your order thru PayPal |
|
Now you should see "Step 1: Order Complete." and "Step 2: Payment".
Click the "PayPal" button. This will take you to the secure PayPal site. The address displayed by your browser should be https://www.paypal.com/cgi-bin/webscr.
Complete the PayPal payment information. Orders will be sent ONLY upon confirmation of payment.
|
|
Look for your email notification! |
|
You will receive a confirmation of your payment thru PayPal.
We will email you a confirmation when your order is shipped.
To ensure your order is complete, please contact us if you do not receive these notifications!
|
